At Doyoor, we understand that plans can change and sometimes you may need to cancel your reservation. Our goal is to make this process as seamless and stress-free as possible for our guests.
Cancellation Policy for Accommodations:
If you need to cancel your reservation, please do so at least 48 hours prior to check-in to avoid any charges.
If you cancel within 48 hours of check-in, a fee equal to one night's stay will be charged.
In the event of a cancellation, please contact our customer service team as soon as possible so that we can assist you with your cancellation request.
Please note that the cancellation policy may vary depending on the property you have booked. Before making a reservation, please make sure to review the cancellation policy for the specific property you are interested in.
Cancellation Policy for Extra Services:
If you need to cancel any extra services such as airport transfer or car rental, please do so at least 24 hours prior to the scheduled service to avoid any charges.
If you cancel within 24 hours of the scheduled service, a fee equal to the full cost of the service will be charged.
In the event of a cancellation, please contact our customer service team as soon as possible so that we can assist you with your cancellation request.
We are here to help and will do our best to accommodate your needs. If you have any questions or concerns, please don't hesitate to reach out to our customer service team.